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Can the FBI Understand Intelligence?

Since the Sept. 11 attacks, the FBI, the world’s leading law enforcement agency, has labored to transform itself into an intelligence organization — while preserving its policing pre-eminence. This challenge has proved difficult.
There are major cultural and structural differences between law enforcement and intelligence. I saw how different when I was a senior CIA officer on loan to the FBI, as the deputy chief of the International Terrorism Operations Section from 1998 to 1999. I retired from government service — but recent conversations with knowledgeable government officials suggest that this remains true today.

The FBI is still measuring success, according to one well-informed confidant, based on arrests and criminal convictions — not on the value of intelligence collected and disseminated to its customers.

When I served as U.S. coordinator for counterterrorism, from 2005 to 2007, I was a voracious consumer of intelligence. Yet I never saw an FBI intelligence report that helped inform U.S. counterterrorism policy. Has there been any improvement?

The sharp contrasts between the FBI and the CIA have hampered their full cooperation. Here are 10 key differences, as noted in my new book, “The Art of Intelligence.” We need to consider which — particularly those relevant to FBI intelligence effectiveness — are still true?

First, the FBI valued oral communications as much as or more than written. The FBI’s special-agent culture emphasized investigations and arrests over writing and analysis. It harbored a reluctance to write anything that could be deemed discoverable by any future defense counsel. It maintained investigative flexibility and less risk if its findings were not written — or at least not formally drafted into a data system. Its agents were not selected or trained to write.
This is also tied to rank and status: Clerks and analysts write, not agents. Agents saw writing as a petty chore, best left to others.
In contrast, most CIA operations officers had to write copiously and quickly. To have the president or other senior policymakers benefit from clandestine written reports — that was the holy grail. CIA officers prized clear, high-impact written content.

The second major difference between the FBI and CIA was their information systems. The FBI did not have one — at least one that functioned. An FBI analyst could not understand a field office’s investigation without going to that office and working with its agents for days or even weeks. With minimal reporting, there was no other choice.
CIA stations, in contrast, write reports on just about everything — because without written reports, there was no intelligence for analysts and other customers to assess. The CIA required high-speed information systems with massive data management, and upgraded systems constantly.

The third difference was… (continued at Politico)